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Customs, Duties & Taxes

International shipments may be subject to import duties, customs fees, or local taxes upon arrival in your country (especially the USA). These charges are not included in the product price or shipping cost and are the responsibility of the customer.

For customers in the United States: Please note that products imported from countries not covered by a U.S. Free Trade Agreement (FTA) may be subject to additional or different customs duties depending on U.S. import regulations. These rates vary based on product category and country of origin.

Please check your local customs office for more details about possible charges. If a package is refused due to unpaid customs fees, we cannot issue a refund for the shipping costs.

 

Shipping

We offer international express shipping on all orders via ShipEntegra.

All orders are processed within 3-5 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery times may vary depending on your location, but international express shipping typically takes 3–10 business days after dispatch.

Please make sure your shipping address is correct when placing your order. We are not responsible for delays or losses due to incorrect or incomplete address information.

Customs and import duties may apply depending on your country’s regulations. These fees are the buyer’s responsibility.

If you experience any issues with shipping or tracking your order, feel free to contact us at info@venemask.com.